Picture of Irene Smith

Irene Smith

(845) 699-2258 • irenesmith13@gmail.com


Hybrid developer/technical writer, with over 20 years' experience with multiple programming languages and technologies. Comfortable with full stack development of both native applications for Windows as well as website and web-based applications. Extensive experience writing API documentation, design and requirement documents, and release notes.

You can download this resume in Microsoft Word format or as an Adobe PDF

Technical Skills

Windows Application Development
C# and VB.NET, VBA, Java, C, C++, Python
Web Development
ASP .NET, ASP 3.0, HTML 5, CSS 3, JavaScript, jQuery, AngularJS, Bootstrap
Microsoft SQL Server, MySQL, Oracle, Microsoft Access, MongoDB
Graphics and Video
Adobe PhotoShop, Adobe Lightroom, PaintShop Pro, Gimp, Microsoft Visio, SnagIt, OBS Studio, Adobe After Effects, Jingo
Source Control
Git, Perforce, Visual Source Safe (VSS), SVN, Team Foundation Server (TFS)
Writing Tools
Microsoft Office, Google Docs, RoboHelp, Scrivener, Open Office
Development Tools
Sublime Text 3, Visual Studio, Visual Studio Code
Operating Systems
Windows, Linux (Ubuntu), DOS, macOS

Professional Experience


6/2018 - Present

Firefox Developer Content Manager

On contract through Harvey Nash

  • Manage content for MDN Web Docs Browser Extensions and Firefox Developer Tools
  • Write tutorials for web development
  • Update and refine existing content to reflect new and updated Firefox features and web development best practices
  • Create example code for tutorials and web APIs
  • Resolve documentation bugs

MongoDB, New York, NY

9/2017 – 3/2018

Developer/Technical Writer

  • Wrote documentation for MongoDB Atlas
  • Worked with developers to document new features of MongoDB
  • Created web documentation for MongoDB using restructured Text (reST) and Sphinx

Moody's Analytics, New York, NY

11/2016 – 6/2017

Technical Writer

On contract through Randstad Technologies

  • Worked with developers to create technical documentation for Cloud Computing Project
  • Created stylesheets and documentation templates
  • Helped define processes for support, development, and technical documentation projects
  • Created quick guides, workflows, and high-level overviews for end users

Credit Suisse, New York, NY

5/2016 – 9/2016

Technical Writer

On contract through Insight Global

  • Interviewed Developers to create technical documentation for CCAR Application Modules
  • Helped to create SAD (Software Architecture Documentation) document for CCAR Application
  • Created data flow and architectural diagrams and application screenshots
  • Wrote reference materials for use by support personnel in application troubleshooting

BNP Paribas, New York, NY

6/2015 – 12/2015


On contract through Huxley Associates

  • Wrote C# console applications that are run as automated processes to update trade data
  • Created VBA Scripts for Microsoft Excel that create reports for traders
  • Enhanced the UI of a stock pricing application that uses MVC, Angular.js, and Bootstrap
  • Wrote, reviewed, and edited project requirements and user stories

TIAA-CREF, Charlotte, NC (Remote)

11/2013 – 2/2015

Senior Technical Writer

On contract through Stratus Technologies, LLC

  • Create and maintain templates and VBA macros to simplify document creation
  • Create and update the Developer's Reference for the PRISM API, an application that uses Oracle coherence to cache mainframe data for a Java API
  • Create and update a data dictionary for use by PRISM developers
  • Create and update walkthroughs for the PRISM application that include step-by-step instructions and screenshots

Google, Inc., New York, NY

7/2012 –7/2013

Technical Writer III

On contract through Apex Systems, Inc.

  • Wrote technical guides and other documentation using HTML5, CSS3, and markdown
  • Wrote and maintained API documentation for the following Ad Exchange technologies: Buyer REST API, Seller REST API, Buyer SOAP API, Real-time Bidding Protoco
  • Wrote the developer’s guide for Google’s open source project, Open Bidder

Medidata Solutions, Inc., New York, NY

9/2006 - 1/2012

Senior Programming Technical Communicator

Senior Technical Communicator, Team Lead

Technical Communicator

  • Scrum Master for internal tools for the Technical Communications department
  • Used C# to develop ASP .NET applications, Windows applications, and Microsoft Word add-ins. These tools reduced document preparation time from days to minutes
  • Used SQL Server to design and create database model for all internal tools including table design, stored procedures and functions
  • Lead and mentored colleagues in creating design specifications
  • Team Lead for multiple documentation projects
  • Created and presented internal training for new team members

Times Herald Record, Middletown, NY

2/2005 – 1/2006

Classified Paginator, Assistant Obituary Editor

  • Developed a set of Microsoft Word macros to automate the process preparing obituaries, thus reducing preparation time from over half an hour to less than one minute
  • Documented obituary and classified preparation procedures
  • Prepared obituaries and classified advertising for printing

Microsoft Corporation, Redmond, WA

4/2000 – 10/2003

Programming Writer (FTE), SQL Server Group

  • Developed samples for the System.Data namespace of the .NET Framework for versions 1.0, 1.1, and 2.0 using C# and VB .NET to create console and ASP .NET applications
  • Used C++, Visual Basic 6.0, Java (Microsoft J++), JavaScript, and VBScript to develop console application examples for Microsoft ADO, OLE DB, and ODBC API references
  • Developed examples for Microsoft XML using C++ and Visual Basic

mpl2.com (Meridian Partners, Ltd.), Bellevue, WA

8/1999 – 3/2000

Programming Writer (on contract at Microsoft, SQL Server Group)

  • Wrote conceptual and API reference documentation for Microsoft’s database objects
  • Part of a small group of writers who reorganized the ADO documentation into Conceptual and API Reference sections
  • Used C++, Jscript, Visual Basic 6.0, VBScript, and Java to develop ASP 3.0 and console example applications for Microsoft ADO, OLE DB, and ODBC API references

CRS, (Cash Register Systems) Newburgh, NY

4/1998 – 8/1999

Application Developer

  • Developed and maintained all modules in the Point of Sale suite
  • Designed and developed a data warehousing application that rolls up sales data on a daily basis for retail customers

Solo Application Development

Designed, coded, created graphics, and wrote context-sensitive help files for several Microsoft Windows commercial game packages:


University of Phoenix, Online

BS Information Technology/Software Design

Orange County Community College, Middletown, NY

AA, Liberal Arts

Find me on the Web

NOTE: Web links open in a new tab.

Website: https://www.irenesmith.com

Personal Blog: An Irene Thing

Twitter: @Story_Teller

LinkedIn: Irene Smith

GitHub: Irene Smith